As the new strain of coronavirus continues to spread worldwide, the Philippine Airlines (PAL) announced that its passengers with booked tickets to some destinations in China can change their schedules without charge.
The flag carrier said that those who have scheduled flights to Beijing, Guangzhou, Hong Kong, Jinjiang, Shanghai, Macau and Xiamen, from January 24 to February 9 may request a refund, rebooking or rerouting for free.
“We are carrying out this move to give our passengers with flights to and from China the flexibility to make adjustments in their travel plans,” the airline said.
PAL has waived reimbursement fees except for those who booked through travel agencies.
Meanwhile, passengers won’t be penalized but may be subjected to fare adjustments if they wish to avail rebooking and rerouting for travel until June 30.
The airline encourages its clients to immediately contact them for changes or queries through their hotline (+632) 8855-8888.
On Sunday, the Bureau of Quarantine (BOQ) and the Manila International Airport Authority (MIAA) have ordered all carriers coming from China to conduct fumigation before landing.
Local and international airlines were also obliged to ensure aircraft disinfection before takeoff.
According to reports, airports in various countries have tightened measures to prevent the spread of the deadly nCov that is believed to have originated from Wuhan, China.
All flight crews and passengers are also encouraged to wear face masks and take necessary precautions to fight infection.